This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

BSBLDR401 Communicate effectively as a workplace leader

Jed the skills and knowledge required to communicate effectively as a workplace leader, including understanding the context, choosing methods of communication to suit the audience, and following up.

BSBLDR402 Lead effective workplace relationships

Jed is able to use leadership to promote team cohesion. He is able to motivate, mentor, coach and develop the team and form the bridge between the management of the organisation and team members. Jed can collect, analyse and communicate information and ideas; develop trust and confidence as leader; develop and maintain networks and relationships and manage difficulties into positive outcomes

BSBLDR403 Lead team effectiveness

Jed has the appropriate skills and knowledge required to plan and supervise the performance of the team and develop team cohesion. He can plan to achieve team outcomes; lead team to develop cohesion; participate in and facilitate work team and liaise with management

BSBMGT402 Implement operational plan

Jed is able to implement an operational plan by monitoring and adjusting operational performance, planning and acquiring resources and providing reports on performance as required.

BSBLDR404 Lead a diverse workforce

Jed is capable of leading a diverse workforce. He can identify the dimensions of workforce diversity; factor diversity into team plans and operations; engage with a diverse workforce and support and encourage diverse workforce members

BSBCMM401 Make a presentation

Jed has the skills and knowledge required to prepare, deliver and review a presentation to a target audience.

BSBMGT401 Show leadership in the workplace

Jed is able to lead teams and individuals by modelling high standards of conduct to reflect the organisation's standards and values. He can enhance organisation’s image and make informed decisions

BSBMGT403 Implement continuous improvement

Jed has the skills and knowledge required to implement the organisation’s continuous improvement systems and processes. He uses systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements.

BSBPMG522 Undertake project work

Jed is able to undertake a straightforward project or a section of a larger project.He can develop a project plan, administer and monitor the project, finalise the project and review the project to identify lessons learned for application to future projects.

BSBREL402 Build client relationships and business networks

Jed has the skills and knowledge required to establish, maintain and improve client relationships and to actively participate in networks to support attainment of key business outcomes.

BSBSUS301 Implement and monitor environmentally sustainable work practices

Jed is able to effectively analyse the workplace in relation to environmentally sustainable work practices and can implement improvements and monitor their effectiveness. He can investigate current practices in relation to resource usage; set targets for improvements; implement performance improvement strategies and monitor performance

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Jed has the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. He can provide information to the work team about WHS policies and procedures; implement and monitor participation arrangements for managing WHS; implement and monitor organisational procedures for providing WHS training; implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks and implement and monitor organisational procedures for maintaining WHS records for the team