This qualification is suitable for legal receptionists who apply a broad range of administrative competencies in a legal environment. They would use some discretion and judgement and may provide technical advice and support to a team.

BSBWHS201 Contribute to health and safety of self and others

Wendy has gained the skills and knowledge required to work in a manner that is healthy and safe in relation to self and others and to respond to emergency incidents. This covers following work health and safety (WHS) and emergency procedures and instructions, implementing WHS requirements and participating in WHS consultative processes.

BSBITU307 Develop keyboarding speed and accuracy

Wendy has the skills and knowledge required to develop keyboard skills with speed and accuracy using touch typing techniques.

BSBADM307 Organise schedules

Jo has the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems. This applies to individuals employed in a range of work environments who provide administrative support to teams and individuals.

BSBINM301 Organise workplace information

Jo is able to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems. This applies to individuals employed in a range of work environments who provide administrative support to teams and individuals.

BSBINM303 Handle receipt and despatch of information

Jo has the skills and knowledge required to receive and distribute incoming mail, and to collect and despatch outgoing mail. This also covers collating and despatching bulk mail according to Australia Post specifications. These skills apply to individuals who, while under supervision, provide services to support legal practitioners.

BSBITU304 Produce spreadsheets

Jo has the skills and knowledge required to develop spreadsheets through the use of spreadsheet software. These applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision.

BSBITU303 Design and produce text documents

Jo is able develop spreadsheets through the use of spreadsheet software. These apply to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision

BSBLEG301 Apply knowledge of the legal system to complete tasks

Jo has the skills and knowledge required to complete a range of common legal administrative duties within the legal system. This applies to individuals who provide services to support legal practitioners, while under supervision and underpins all units of competency in the Legal Services stream

BSBLEG302 Carry out search of the public record

Jo is able to complete a search of the public record. This involves planning and conducting the search, and obtaining and delivering the information according to instructions. Tthis applies to individuals who provide services to support legal practitioners, while under supervision and underpins all units of competency in the Legal Services stream.

BSBLEG304 Apply the principles of confidentiality and security within the legal environment

Jo has the skills and knowledge required to use ethical behaviour when dealing with sensitive and confidential information in a legal environment. This applies to individuals who provide services to support legal practitioners, while under supervision and underpins all units of competency in the Legal Services stream.

BSBLEG305 Use legal terminology in order to carry out tasks

Jo has the skills and knowledge required to interpret and use legal terminology in order to undertake tasks.

BSBLEG308 Assist in prioritising and planning activities in a legal practice

Jo is able to assist others within a legal practice to organise a legal schedule. This applies to working under supervision to arrange appointments and other activities based on court dates and required legislative timeframes. In this role, Jo can apply a broad range of administrative competencies in a legal office work environment, using some discretion and judgement. Jo can provide support to legal practitioners and may provide technical advice and support to a team.

BSBWRT301 Write simple documents

Jo has skills and knowledge required to plan, draft and finalise a basic document. Jo can apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.