The course is based on the nationally endorsed CPP07 Property Services Training Package Units of Competence for the Real Estate industry sector, and is for people/learners who want to acquire the skills needed to sell, market, lease and manage real estate/property within a property agency at the practice/operator/supervisory level. You will learn and acquire the competencies applicable to concepts relating to property and business law, urban and regional planning considerations, risk management concepts, appraising property including building concepts and requirements, listing property, leasing and sales, property management and marketing techniques, preparation and presentation of property reports, conducting property sale by auction, property security issues and a range of agency administrative processes and procedures including financial and trust accounting skills. The knowledge and skills that underpin the competencies you will acquire may be applicable across a range of residential, commercial and industrial property types. Depending on the electives chosen, completion of the course will enable you to satisfy the educational requirements to apply for a Real Estate Agents licence in NSW.

CPPDSM4013A Market property for lease

Kate is qualified to market all types of property and businesses for lease. This includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities

CPPDSM4049A Implement maintenance plan for managed properties

Kate is able to develop and implement a maintenance plan for all types of managed properties. This includes determining property maintenance requirements, establishing a property maintenance plan, establishing and maintaining a key register, monitoring the security of managed properties and implementing and reviewing the property maintenance plan.

CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work

Kate has the competency required to meet the core legal and ethical requirements associated with property management. This includes awareness of the legislation dealing with the leasing and management of property, the role and responsibility of agency personnel in property management, the recording of property management transactions and the completion of property management documentation

CPPDSM3019B Communicate with clients as part of agency operations

Kate is competent to interact and build relationships with clients as part of agency operations. It includes developing rapport with clients, handling initial client enquiries, establishing and maintaining a client database and dealing with client complaints and problems.

CPPDSM4014A Market property for sale

Kate is competent to market all types of property and businesses for sale. This includes planning, developing a marketing plan, preparing marketing materials, implementing marketing activities, and reviewing and reporting on marketing plans and activities

CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work

Kate is able to meet the core legal and ethical requirements associated with property sales. This includes awareness of the legislation relating to property sales, the role and responsibility of agency personnel in property sales, the administration of sales transactions and the completion of sales documentation.

CPPDSM4016A Monitor and manage lease or tenancy agreement

Kate is competent to manage properties during the term of leases or tenancy agreements. This includes implementing the conditions of leases and tenancy agreements, responding to requests from tenants and landlords and managing the renewal and termination of leases and tenancy agreements.

CPPDSM4056A Manage conflict and disputes in the property industry

Kate is competent to use communication techniques to manage and resolve conflict and disputes in the property industry. This requires the ability to assess conflict or dispute situations, accurately receive and relay information, adapt interpersonal styles and techniques to varying social and cultural environments, and evaluate responses.

CPPDSM4080A Work in the real estate industry

Kate is able to enable a new entrant to the industry to gain a basic understanding of the industry and work ethically and effectively in a real estate agency. This includes awareness of ethical and conduct standards, core functions of real estate agency operations, legislative and regulatory framework within which the industry operates and industry employment requirements.

CPPDSM4003A Appraise property

Kate is able to appraise the sale price range or rental value of all forms of property for listing purposes in line with client instructions, agency practice and legislative requirements. This includes researching the property, selecting appropriate methods to appraise the sale price range or rental value of property and preparing reports on the property appraisal. It does not address the formal valuation of property.

CPPDSM4017A Negotiate effectively in property transactions

Kate is qualified to manage effective negotiations in relation to the sale, lease or management of property. This includes establishing the needs and expectations of relevant parties, negotiating to achieve desired outcomes and managing potential and real disputes between parties.

CPPDSM4015B Minimise agency and consumer risk

Kate has the competencies specified to minimise risk to all aspects of agency business and to consumers. This includes identifying potential risks to the agency and its clients, analysing the causes and potential impact of risks, and implementing agency policies and procedures to minimise risks to the agency and consumers.

CPPDSM4004A Conduct auction

Kate has the competencies specified to conduct an auction. This includes conducting the auction in line with agency practice, ethical standards and legislative requirements.

CPPDSM4018A Prepare and present property reports

Kate has the competencies required to recognise and analyse property styles and faults in order to assist clients to understand the condition of property prior to listing, leasing or refurbishment. This includes identifying different architectural and construction styles and their impact on the market value of property, using common building construction terms to describe key features of properties, explaining the impact of common building defects on marketing properties for sale or rent, conducting property inspections, presenting reports on the physical condition of properties, identifying costs and potential benefits of property improvements, and acting on subsequent client instructions. Kate is not expected to replace technical and expert advice nor represent financial advice.

CPPDSM4009B Interpret legislation to complete agency work

Kate is qualified to source and interpret legislation affecting real estate operations. This includes identifying and applying statutory interpretation techniques, identifying and tracking changes to relevant real estate legislation and industry codes of conduct and maintaining appropriate records.

BSBLED401 Develop teams and individuals

Kate has the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup.

CPPDSM4005A Establish and build client-agency relationships

kate has achieved the competencies required to establish, maintain and expand client-agency relationships to support the attainment of key agency business goals. This includes communicating effectively with clients, implementing the agency's approach to client service and client-agency relationship management strategies, implementing personal marketing strategies and building ongoing relationships with clients.

CPPDSM4019A Prepare for auction and complete sale

Kate is able to prepare for an auction and complete the sale of property. This includes implementing the auction marketing plan, preparing auction documentation, confirming the reserve price with the seller, planning and implementing auction day procedures, and completing follow-up procedures after auction sale.

BSBRKG304 Maintain business records

Kate is able to maintain the records of a business or records system in good order on a day-to-day basis

CPPDSM4006A Establish and manage agency trust accounts

Kate has skills required to establish and manage trust accounts in an agency context. This includes reviewing agency accounts for compliance with trust account requirements, establishing and managing trust accounts, maintaining records of trust transactions, and monitoring and reviewing trust accounts.

CPPDSM4021A Sell and finalise sale of rural property by private treaty

Kate has the competencies specified sell rural property by private treaty and manage the contract for sale to settlement. This includes qualifying buyers, arranging for potential buyers to inspect listed properties, delivering effective sales presentations, submitting offers, negotiating property sales with sellers and buyers, and maintaining communication with sellers and prospective buyers. It also includes monitoring the lodgement of documents for the correct transfer of ownership required for a legal sale of rural property and preparing documentation for agency disbursements.

BSBSMB406 Manage small business finances

Kate has the skills and knowledge required to implement and review financial management strategies on a regular basis.

CPPDSM4011A List property for lease

Kate has the knowledge and skills required to list all types of property and businesses for lease. This includes implementing procedures for promoting agency's property management services, establishing client requirements, planning and delivering property listing presentations, finalising listings for the lease of property, and recording and acting on client instructions

CPPDSM4012A List property for sale

Kate has the competencies specified to list all types of property and businesses for sale. this includes prospecting for listings, establishing client requirements, planning and delivering property listing presentations, finalising listings for the sale of property, and recording and acting on client instructions