This qualification reflects the role of community services workers who manage the development and delivery of programs that build capacity of communities to influence and guide their own future through public social change processes. At this level, workers have specialised skills with complexity in the range and choices of actions required. Workers will generally have responsibility for the supervision of other workers and volunteers.

HLTWHS003 Maintain work health and safety

Jay can implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

CHCDIV003 Manage and promote diversity

Jay can evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery

CHCCDE010 Develop and lead community engagement strategies to enhance participation

Jay can apply advanced community engagement skills to increase participation in the community development environment

CHCCDE008 Support community action

Jay can support the community to represent their own priorities and aspirations through social and public action

CHCCDE011 Implement community development strategies

Jay can work with individuals, groups and the community to identify issues and develop cooperative processes to facilitate change

CHCCDE012 Work within organisation and government structures to enable community development outcomes

Jay can work within community and government structures to enable community development processes

CHCCDE009 Develop and support community leadership

Jay can design, provide and promote systems that identify and development both potential and existing leaders to build capacity within the community.

CHCCDE002 Develop and implement community programs

Jay can develop community programs to ensure maximum participation.

CHCCDE007 Develop and provide community projects

Jay can work with the community to develop and provide community projects on relevant issues.

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

Jay can identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety

CHCGRP002 Plan and conduct group activities

Jay can establish, lead and participate in a groups using a collaborative, strengths-based approach

CHCPRP001 Develop and maintain networks and collaborative partnerships

Jay can identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

CHCPRP003 Reflect on and improve own professional practice

Jay can evaluate and enhance own practice through a process of reflection and ongoing professional development.

CHCADV002 Provide advocacy and representation services

Jay can formally represent the interests of service users. Representation will include the development of community representative and industry participative roles and positions in influencing policy processes and decision-making forums