This qualification reflects the role of pathology collectors. Samantha works in this role and follows known routines and procedures, taking responsibility for her own work under general supervision. She can combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer her skills to different situations. Samantha has completed at least 35 hours of work in Pathology collection.

BSBCUS201 Deliver a service to customers

Samantha can deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback. She can perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of customer service in a defined context under direct supervision or with limited individual responsibility.

BSBMED301 Interpret and apply medical terminology appropriately

Samantha can understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology. She can apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgment using appropriate knowledge to provide technical advice and support to a team.

CHCCOM005 Communicate and work in health or community services

Samantha can communicate effectively with clients, colleagues, management and other industry providers. She can communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

CHCDIV001 Work with diverse people

Samantha can work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

HLTINF001 Comply with infection prevention and control policies and procedures

Samantha can follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.

HLTPAT001 Identify and respond to clinical risks in pathology collection

Samantha can recognise client risk factors, identify emergency situations and provide emergency or first aid response to client reactions associated with pathology specimen collection.

HLTPAT002 Perform venous blood collections

Samantha can confirm collection requirements, prepare client and equipment, and perform routine blood collections using venous blood collection. Samantha takes collections from adults of varied ages and genders, adolescents and children over 5 years of age. she does not take collections from babies, neonates, arterial collections or collections made via artificial access devices such as central lines, peripherally inserted central catheter (PICC) lines, or intra venous (IV) catheter.

HLTPAT004 Collect pathology specimens other than blood

Samantha can confirm collection requirements, prepare client and equipment and make routine pathology specimen collections.

HLTAAP001 Recognise healthy body systems

Samantha can work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body. She can use and interpret information that includes references to client anatomy and physiology.

HLTAID003 Provide first aid

Samantha can provide a first aid response to a casualty. The unit applies to all workers who may be required to provide a first aid response in a range of situations, including community and workplace settings.

HLTCAR001 Perform electrocardiography (ECG)

Samantha can prepare for and conduct electrocardiography (ECG) procedures, producing traces that are suitable for diagnostic purposes. It does not include interpretation of the ECG.

HLTCAR002 Perform holter monitoring

Samantha can attach a holter monitor and produce a diagnostic trace for submission to the requesting medical officer.

HLTPAT006 Receive, prepare and dispatch pathology specimens

Samantha can receive specimens, complete the administrative process to prepare samples for pathology testing, and dispatch specimens. This unit does not cover the dispatch of dangerous goods or the transport of specimens to external facilities.

HLTWHS001 Participate in workplace health and safety

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. She has sufficient knowledge of workplace health and safety (WHS) to carry out her own work, either under direct supervision or with some individual responsibility.