This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.

CHCCOM005 Communicate and work in health or community services

Henry is able to communicate effectively with clients, colleagues, management and other industry providers.

CHCDIV001 Work with diverse people

Henry is able to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

HLTINF001 Comply with infection prevention and control policies and procedures

Henry is able to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.

HLTAAP001 Recognise healthy body systems

Henry is able to work with basic information about the human body and to recognise and promote ways to maintain healthy functioning of the body.

HLTWHS001 Participate in workplace health and safety

Henry is able for workers to participate in safe work practices to ensure their own health and safety, and that of others.

BSBWOR301 Organise personal work priorities and development

Henry is able to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.

BSBMED301 Interpret and apply medical terminology appropriately

Henry is able to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.

CHCCCS002 Assist with movement

Henry is able to support people who require assistance with basic physical movement which may be due to incapacity.

CHCCCS020 Respond effectively to behaviours of concern

Henry is able to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

CHCCCS026 Transport individuals

Henry is able to provide safe, timely and efficient transportation of people from one location to another at a particular site, or to other sites.

HLTAIN001 Assist with nursing care in an acute care environment

Henry is able to provide nursing care assistance in an acute care environment.

HLTAIN002 Provide non-client contact support in an acute care environment

Henry is able to provide a range of non-client contact support to a nursing team delivering nursing care in an acute care environment.

CHCCCS010 Maintain a high standard of service

This unit describes the skills and knowledge to deliver and maintain a high standard of service.

CHCAGE005 Provide support to people living with dementia

Henry is able to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan.

CHCCCS012 Prepare and maintain beds

Henry is able to apply bed making and cleaning practices to a range of beds to ensure that people can safely occupy a clean bed.