This qualification reflects the role of individuals who perform as a team leader or workplace manager in the automotive body repair and refinishing sector. A wide range of technical skills, knowledge, leadership and supervision of others is expected.

AURAEA003 Monitor environmental and sustainability best practice in an automotive workplace

Robert is able to monitor environmental and sustainability practices and processes in an automotive repair workplace. It involves ensuring that existing environmental and sustainability workplace procedures and processes comply with workplace requirements and environmental regulations.

AURAMA005 Manage complex customer issues in an automotive workplace

Robert is able to resolve complex customer issues and complaints. Complex customer issues include those caused by cost variations, warranty issues, policy matters, additional repair time and disputed work standards. Robert is able to examine the exact nature of a customer issue, communicate effectively, making informed judgements, negotiate an outcome or referring the issue to an appropriate person, and documenting outcomes for continuous improvement.

AURANN001 Estimate and quote automotive body repairs

Robert is able to prepare vehicle or equipment repair quotations for customer and insurance purposes, including associated materials and labour costs. He is able to prepare for the task, estimate repair costs, produce written quotations, and complete workplace documentation.

AURVNA005 Inspect quality of vehicle repair work

Robert is able to inspect vehicle repair work to ensure that it is being undertaken as agreed by the insurer and repairer.

AURVTN032 Inspect vehicle damage and determine repair procedures

Robert is able to inspect a vehicle for damage and determine suitable repair procedure. He is able to prepare for the task, select and use measuring equipment, inspect damage, determine repair requirements, and complete workplace processes and documentation.

AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs

Robert is able to locate and apply original equipment manufacturer (OEM) or authorised agency’s recommended repair procedures during vehicle or component repair work. He is able to prepare for the task, inspect the vehicle damage, and identify repair requirements according to OEM or authorised agency’s specifications, develop a repair plan, and complete workplace processes and documentation.

AURVTP024 Apply clear over base multi-layer and pearl refinishing materials to vehicle body components

Robert is able to mix and apply clear over base (COB) multi-layer and pearl refinishing materials to vehicle body components. He is able to prepare for the task, select and use specialist tools and equipment, identify paint defects, prepare vehicle surfaces, select, mix and apply refinishing materials according to manufacturer specifications, and complete workplace processes and documentation.

AURVTP025 Apply water-based refinishing materials to vehicle bodies and substrates

Robert is able to mix and apply water-based refinishing materials in order to refinish a variety of vehicle bodies and substrates. Robert is able to prepare for the task, select and use specialist tools and equipment, identify paint defects, prepare surfaces, select, mix and apply water-based refinishing materials according to manufacturer specifications, and complete workplace processes and documentation.

AURETH011 Depower and reinitialise hybrid electric vehicles

Robert is able to depower and reinitialise hybrid electric vehicles (HEVs) and plug-in hybrid electric vehicles (PHEVs). He is able to ensure that the vehicle high voltage (HV) rechargeable energy storage system (RESS) is isolated before commencing any service or repair work. He can also calibrate vehicle systems that may need resetting once the energy storage system is reinitialised. Importance is placed in the unit on applying RESS and separated extra low voltage (SELV) electrical safety procedures.

TAEDEL404 Mentor in the workplace

Robert is able to establish and develop a professional mentoring relationship with an individual in a workplace.