This is a general qualification for the Warehousing and Storage Industry. It involves a range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.

TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures

Sandra is able to identify, apply and follow chain of responsibility legislation, regulations and workplace procedures in relation to heavy vehicles as they apply to an individual’s own job role.

TLIF1001 Follow work health and safety procedures

Sandra is able to follow and apply work health and safety (WHS)/occupational health and safety (OHS) procedures when carrying out work activities in compliance with the relevant WHS/OHS regulations and procedures.

TLIL1001 Complete workplace orientation/induction procedures

Sandra is able to complete workplace orientation and induction procedures when commencing a new work role, in accordance with regulatory requirements and workplace operational policies and procedures.

BSBCUS201 Deliver a service to customers

This unit describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.

TLIA2011 Package goods

Sandra is able to package goods in accordance with regulatory and workplace requirements as part of work activities undertaken within the transport and logistics industry.

TLIA2012 Pick and process orders

Sandra is able to pick and process orders in accordance with relevant codes, regulations and workplace requirements within the transport and logistics industry.

TLIA2013 Receive goods

Sandra is able to receive goods in accordance with regulatory and workplace requirements as part of work activities undertaken within the transport and logistics industry.

TLIA2014 Use product knowledge to complete work operations

Sandra is able to use product knowledge to complete work operations in accordance with workplace requirements and relevant regulations, as part of work activities within the transport and logistics industries.

TLIA2020 Replenish stock

Sandra is able to replenish stock in accordance with workplace requirements as part of work activities undertaken within the transport and logistics industry.

TLIA2022 Participate in stocktakes

Sandra is able to participate in stocktakes in accordance with relevant regulations and workplace requirements within the transport and logistics industry.

TLID2013 Move materials mechanically using automated equipment

Sandra is able to move materials mechanically using automated equipment such as automatic guided vehicles, tow motors, low level order pickers, conveyor systems and mechanised pallet movers.

TLIF2010 Apply fatigue management strategies

Sandra is able to apply fatigue management strategies within the transport and logistics industry. Work is undertaken in compliance with relevant legislation, regulations, codes and guidelines.

TLIG2007 Work in a socially diverse environment

Sandra is able to apply cultural awareness, communication principles and problem-solving techniques to facilitate working in a socially diverse environment. This is done in accordance with workplace procedures, relevant anti-discrimination and equal employment opportunity regulations.

TLIJ2001 Apply quality procedures

Sandra is able to apply quality procedures within work activities and established routine procedures in accordance with relevant regulations and workplace quality standards, to ensure the quality of products and services within the transport and logistics industry.

TLIO2021 Follow security procedures when working with goods and cargo

Sandra is able to follow security procedures when working with goods and cargo within the transport and logistics industry.

TLIU2012 Participate in environmentally sustainable work practices

Sandra is able to participate in environmentally sustainable work practices.